Customer Service CV Writing Service | Proven Formula

Who is our pro CV service for?

We have extensive experience in creating CVs for administration and customer service professionals at all levels of seniority including, but not limited to:

PAs and EAs
Office Managers
Business Managers
Administration Managers
Contact Centre Managers

With 17 years of delivering our professional CV writing services, we have written CVs for junior staff right through to senior executives.

Expert CV writers with a scientific methodology to get you interviews

Our writers spend time with you during a 2-hour fact-finding session (via Zoom, Teams or telephone) to explore your customer service and/or administrative experience. We'll discuss in detail your current position and the job requirements of the roles you plan to apply for.

We'll talk about your experience, talents and career history and create a CV in our tried and tested methodology that will optimise your job search. We'll explore the following in detail:

Your work history dealing with customer enquiries
Your existing skills and track record
Your biggest projects and achievements
Your leadership and training experience
Examples of when you've handled customer complaints or challenging situations
Your account management abilities

We build a business case to showcase your skills

We use our deep understanding of global recruitment to deliver rigorous optimisation of your CV. We create powerful self-marketing collateral to support your personal branding, and it's proven to work. We'll ensure your CV is optimised with social proofing, case studies and CV keywords for ATS optimisation.

Good to know...

One of our most senior Career Coaches / CV Writers led the contact centre workstream of the £multi-million London Congestion Charge Programme. Now this might not make her terribly popular with London's residents, but it does make her an extremely knowledgeable and valuable resource when it comes to the requirements of the call centre world.

CV experts writing for you

We have a deep knowledge of the hot skills within both customer service and administration and we're extremely experienced in creating highly effective and interview-winning CVs.

Find out more about our CV writing services and which is best suited to your needs and levels of experience.

To order one of our services select a package below, or for more information about our credentials, please contact us on 01274 408 222 or [email protected].

Become 40% more likely to win your next Customer Service role

Professional CV Writing Service

Aimed at professionals with 10 years or more work experience up to senior executive level, our service is of the highest quality and industry leading. You will work with a Personal Branding Specialist who themselves have been senior in their own career and who have extensive experience working with senior job seekers.

This service includes 3 STAR case studies which will make your CV stand out from the competition. To write an effective CV we need to find out about you, which requires a detailed exchange of information. This is done through an in-depth two-hour fact-finding / discovery session (via telephone or Zoom) with one of our highly-experienced Personal Branding Specialists / CV Writers. This session is not just a simple Q&A, it’s our opportunity to clarify your personal brand, define your value proposition, and to talk about your track record and achievements.

How the CV service works:

You will have a 2 hour telephone / Zoom fact finding session
We will discuss your career in detail
We will define your personal brand and value proposition
We will write your CV from scratch
We will transform it into a powerful business case
We will keep working until you are 100% happy

Our guarantee to you

We will keep working on your CV until you are 100% happy. We also have a money back guarantee for those rare situations where a customer is not happy with the service.

Matt Managing Director

Customer case studies

On first reading I like what Sue has achieved and I like the initial impact it creates.

I have been more than happy with the service provided and I think you have done a fine job of bringing me back in touch with the real world. Although I found the two hour interview gruelling, I thought it nonetheless harsh but fair and I think you got the best out of what is in my case only a short working life. I would certainly recommend you to anyone interested in professional CV writing help.

Thank you for the completed copy of my CV, I found it very difficult to articulate the worth of 22 years military experience into civilian language but you have done that very well. I particularly like to the format and presentation. I am more than happy with the final product and this will provide me with a basis from which I can continue to amend and update as I go. Thanks for all your help and if I need any further assistance I shall definitely use you again in the future.

Yes, understood your changes, CV looks even better now. A great round of revisions thanks for all your help. Keep in contact.

Since you compiled my CV a few months ago, there has been quite a lot of interest. I dare say with the current downturn in the job market there are a lot more people looking for new jobs than usual. However, there is a company that is showing interest in me and it is looking good for an interview.

I thought I'd share with you the good news that I have successfully secured an offer at a Big Four consulting firm. I would also like to commend you on the excellent level of service you provided, not to mention an "exceptionally strong CV" as one interviewer put it. I can confidently assure you that should I wish to refurbish my CV in the future, you are at the top my list to consult with.